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  • AT&T data plan

    Which AT&T data plan is specifically recommended for the 4G-LTE StrideLink VPN router? The link provided shows several types of data plans from AT&T.

    Is this what I should order?
    https://marketplace.att.com/products...-one-rate-plan


    Thanks,

    Ryan Poethke

  • #2
    Really, AutomationDirect?! I just called Tech Support, and was told that AD can't even tell me what plan I should order:

    AT&T LTE-M One Rate Plan

    or

    AT&T NB-IoT One Rate Plan

    The tech I spoke to simply disclaimed any knowledge of what plan is appropriate. AD links to AT&T's site, but can't recommend anything? Poor tech support on this one, folks.



    -Ryan Poethke

    Comment


    • #3
      Neither of those is correct. You should use the one found here: https://marketplace.att.com/products...-north-america

      This is an LTE data only plan with monthly data options (the LTE-M & NB-IoT plans are for very low data devices that primarily log data). I'd suggest at least 1GB per month which runs about $22 a month. In the drop down for data usage, be sure to scroll down as it only looks like there are a few MB plans available and no high data (GB) options.

      Page 1-13 & 1-14 of the manual discusses AT&T data plans and signup.

      Comment


      • #4
        Originally posted by StrideGuy View Post
        Neither of those is correct. You should use the one found here: https://marketplace.att.com/products...-north-america

        This is an LTE data only plan with monthly data options (the LTE-M & NB-IoT plans are for very low data devices that primarily log data). I'd suggest at least 1GB per month which runs about $22 a month. In the drop down for data usage, be sure to scroll down as it only looks like there are a few MB plans available and no high data (GB) options.

        Page 1-13 & 1-14 of the manual discusses AT&T data plans and signup.
        I know that StrideGuy wrote it correctly, but in my mind, I read something different.

        In the drop down for data usage, be sure to scroll down as it only looks like there are a few MB plans available and no high data (GB) options.

        Comment


        • #5
          Originally posted by StrideGuy View Post
          Neither of those is correct. You should use the one found here: https://marketplace.att.com/products...-north-america

          This is an LTE data only plan with monthly data options (the LTE-M & NB-IoT plans are for very low data devices that primarily log data). I'd suggest at least 1GB per month which runs about $22 a month. In the drop down for data usage, be sure to scroll down as it only looks like there are a few MB plans available and no high data (GB) options.

          Page 1-13 & 1-14 of the manual discusses AT&T data plans and signup.
          StrideGuy,
          Thank you for the info - extremely helpful. I would've picked the wrong plan without this advice, and no one I talked to at AT&T seems to know anything about their IoT plans - they couldn't even figure out of it was pre-paid or account-based



          Thanks again,

          Ryan Poethke

          Comment


          • #6
            Originally posted by Ryan_Poethke View Post

            StrideGuy,
            Thank you for the info - extremely helpful. I would've picked the wrong plan without this advice, and no one I talked to at AT&T seems to know anything about their IoT plans - they couldn't even figure out of it was pre-paid or account-based



            Thanks again,

            Ryan Poethke
            If ATT doesn't know anything about their own plans, it seems a little unfair to beat AD up over not being able to recommend a plan, no?

            Comment


            • #7
              Originally posted by Brandon_ View Post

              If ATT doesn't know anything about their own plans, it seems a little unfair to beat AD up over not being able to recommend a plan, no?
              I would guess that when you are selling third-party hardware, there is some expectation of due diligence on the part of the vendor for applicable service. Maybe not.

              Comment


              • #8
                Originally posted by kewakl View Post

                I would guess that when you are selling third-party hardware, there is some expectation of due diligence on the part of the vendor for applicable service. Maybe not.
                With the way cell carriers change their plans, I can't fault them for wanting to "wash their hands" of it. You should be able to tell ATT "I have a data only device. I expect to use 500mb per month. What plan do I need?". I suspect if you need 10gb/month, they're going to recommend a very different plan. I can't blame AD for not wanting to get caught up in that.

                Comment


                • #9
                  None of my clients are willing to deal with AT&T apparently almost all governments in america are on Verizon.

                  Comment


                  • #10
                    Originally posted by NevergoldMel View Post
                    None of my clients are willing to deal with AT&T apparently almost all governments in america are on Verizon.
                    Get a Verizon hotspot device. Use a wifi Stride to connect to the Verizon hotspot. Problem solved.

                    Comment


                    • #11
                      Would have been nice if Stride or whoever went through the extra certification on the additional LTE bands that Verizon uses so that either carrier could be used for this. I really cant see it having been that much more expensive when they have to send it for FCC certification on the ATT bands anyway

                      Comment


                      • #12
                        Yeah, AT&T must have shot themselves in the foot somewhere along the line.
                        Two of my clients speak of them the same way I talk about Hyundai automobiles, "Never Again!"

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