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  • Product Documentation Links

    Why does clicking on the "Product Insert" link on a page not take me directly to the PDF, like it does with the "Technical Specifications" link? "Product Insert" takes me to a list of multiple part numbers and part families.

    Example:
    https://www.automationdirect.com/adc...gth/SDM2K98X11

    Product Insert link:
    https://cdn.automationdirect.com/sta...chinserts.html

    I'm confronted with 20+ links, instead of the link I want. Please consider directly linking to a products "Product Insert" PDF.



    Thanks,

    Ryan Poethke


  • #2
    Thanks for the post. We are aware of this issue and we apologize for any inconvenience it may cause. We are currently working on a solution that will allow for a one-to-one relationship between part numbers and all associated documents, and we hope to roll it out soon. Thanks again.
    If you have an urgent issue, please contact AutomationDirect's Technical Support team at 1(800) 633-0405 or (770) 844-4200. Thank you

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    • #3
      Thanks to you both. This has perplexed me for ages.

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