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CMore 6.30/6.31/6.32/6.40 crash

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  • CMore 6.30/6.31/6.32/6.40 crash

    Open the software.
    From the 'Start A Project' dialog select 'Read From Disk', navigate to a project that was created using an older EA9 rev.
    From the Open dialog, select a project file, click Open
    Click OK on the 'Start a Project' dialog.
    From the software rev mismatch dialog, click Yes

    On the 'Save Copy As' dialog, select Cancel. Software crashes.


    Open the software.
    From the 'Start A Project' dialog select 'Read From Disk', navigate to a project that was created using an EA7 rev.
    From the 'Open' dialog, select a project file, click Open
    Click OK on the 'Start a Project' dialog.
    From the 'EA7 to EA9 Project Conversion' dialog, click Cancel. Software crashes.

    So far the crashing only happens if opening from the "Start a Project' dialog.

    I have tested this on:
    HP ZBook running Win7PRO TESTED all software listed in title
    HP ProBook 4540S running Win7PRO TESTED Ver 6.30
    Lenove ThinkPad running Win10 TESTED Ver 6.31


  • #2
    I've seen some unexplained crashes here and there and maybe this is the root of it. Nice to know.

    Maybe you should contact Technical Support with that. I am sure they would like to know. I don't know that they monitor this forum very much.

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    • #3
      How are you communicating with the C-more?
      Have you run windows updates?
      What anti virus software do you have on them?

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      • #4
        Originally posted by andremholmes View Post
        How are you communicating with the C-more?
        Since it crashes without regard to any program transfer, I do not think that it matters.

        Originally posted by andremholmes View Post
        Have you run windows updates?
        Not all, thanks. I really do not need everything the Redmond shoves our way. If I did every update, then I would be fighting Windows10 right now.
        Should not matter either, since if I do the same operation from any other entry point than the 'Start a Project' dialog -- the software does not crash.

        Originally posted by andremholmes View Post
        What anti virus software do you have on them?
        Again, the 'Start a Project' dialog note.

        Virus/asset software: Symantec Bloatware, Microshaft Essentials, Malwarebytes (occasionally), Spypot S&D (occasionally) and whatever BLOATWARE the HP puts on this ZBook!

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